FAQ
Technical troubleshooting
What do I need to participate in Online Pilates Classes?
A desktop, laptop, tablet, or mobile device and the ZOOM app
Note: Laptop or mobile device on a tripod have been the easiest to adjust camera angles for best viewing access
Please download the app before your first class:
How do I join the class?
You will receive an email with a link to join the class. Once you click the link, the meeting should open automatically if the ZOOM app is installed.
How-to video: Joining a Meeting
How do I mute/unmute myself?
There is a microphone/speaker icon on the toolbar. A red slash will be over the icon when the microphone is off. Click icon to remove the red slash and turn your microphone on.
For troubleshooting: Mute/Audio Button
How do I turn off my video?
There is a video camera icon on the toolbar. A red slash will be over the icon when your video is off. Click icon to remove the red slash and turn your video on.
For troubleshooting: Video Button
How do I modify the app so I only see the instructor and not the other participants?
Zoom automatically allows you to see whomever is currently speaking. However, you can disable active speaker view and only view a specific speaker.
Find the instructions here: Pin Video
I don't have any props, can I still take the class?
If you don't have a mat, use a towel!
If you don't have hand weights, canned foods work just fine!
If you don't have kneeling pads or head pads, you can use pillows, blankets or towels!
If I want to order props, what should I get?
Take a look at the Prop Recommendations page for more information.