FAQ
Technical troubleshooting
What do I need to participate in Online Pilates Classes?
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A desktop, laptop, tablet, or mobile device and the ZOOM app
Note: Laptop or mobile device on a tripod have been the easiest to adjust camera angles for best viewing access
Please download the app before your first class:
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How do I join the class?
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You will receive an email with a link to join the class. Once you click the link, the meeting should open automatically if the ZOOM app is installed.
How-to video: Joining a Meeting
How do I mute/unmute myself?
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There is a microphone/speaker icon on the toolbar. A red slash will be over the icon when the microphone is off. Click icon to remove the red slash and turn your microphone on.
For troubleshooting: Mute/Audio Button
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How do I turn off my video?
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There is a video camera icon on the toolbar. A red slash will be over the icon when your video is off. Click icon to remove the red slash and turn your video on.
For troubleshooting: Video Button
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How do I modify the app so I only see the instructor and not the other participants?
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Zoom automatically allows you to see whomever is currently speaking. However, you can disable active speaker view and only view a specific speaker.
Find the instructions here: Pin Video​
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